Why CareMap
The cost of waiting is measured in admissions—and margin
Plans sit on extraordinary signal in claims and clinical data, yet disengagement still shows up as ED visits and readmissions. CareMap, co-designed with Highmark, aligns analytics with how activation teams actually work: where to focus, who is ready, and what to do next.
The problem
Readmissions and downstream acute utilization drain budgets and member trust. Much of that spend is tied to members who were reachable earlier—but never fully activated.
The shift
CareMap combines claims and clinical signals with predictive models built for health-plan workflows, so leaders see where engagement is lagging and which interventions have the highest expected return.